All local orders are shipped within 1 to 3 working days, Monday to Friday 9am to 9pm. If your order is made on a Friday or Saturday, the earliest ship out date will be on the following Monday.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. If not, we will contact you about the delivery date and time. Do remember to provide us with a valid email address and telephone number for us to reach you easily.
Shipping Rates (Local)
We provide free shipping in Singapore for order of SGD100.00 and above. Otherwise, there is a flat rate charge of SGD10.00.
Shipping Rates (Overseas)
Malaysia, Indonesia, Brunei, Thailand, Philippines, Hong Kong, China, Taiwan, India, Japan, Australia, New Zealand
Flat Rate : SGD30, Free shipping : above SGD150
USA, Canada, France, Germany, Spain, UK, Austria, Belgium, Denmark, Switzerland, Finland, Netherland, Sweden
Flat Rate : SGD50, Free shipping : above SGD250
We advise you to send email to firstname.lastname@example.org for any inquiry on shipping rates before placing your order.
At the checkout page, you have the option to choose self-collection for Singapore only. Self-collection is only available from the next day after the order is made. Please print out your order receipt, which contains the order number, and bring it for self-collection not later than 7 days after your order is made.
Self-collection is only available at our stores at Thomson Plaza #01-06/07 from Monday to Sunday, 11am to 8pm.
Accepted Methods of Payment
Pay via PayPal. But PayPal also allows you to pay with your credit card if you do not have a PayPal account.
If you choose self-collection, you can choose to pay by cash, NETS or credit cards upon self-collection.
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason, your credit card will be refunded.